Your questions, answered.
Get more from the RobotRent marketplace.
What does RobotRent do?
RobotRent connects people looking for physical robots with companies offering rental, purchase, leasing and managed services. You can compare model information and supplier offers, then contact the companies you choose.
Can I contact a supplier directly?
Registered supplier profiles show the contact details submitted by the company and can receive private requests from verified users. Public directory profiles instead link to official company websites; they have no supplier inbox on RobotRent.
Is a price the final delivered cost?
Read the price unit, minimum term, taxes, deposit and included services. Request a supplier quotation for the final scope. Different currencies and rental periods are not automatically treated as equivalent.
Does a listing confirm availability?
No. Confirm the dates, stock, delivery and operating requirements with the supplier. A request on RobotRent does not reserve a robot or create a binding booking.
Can I pay for a robot on RobotRent?
RobotRent handles discovery and supplier enquiries, not robot purchase or rental payments. Agree payment arrangements directly with the selected supplier after checking its identity and contract terms.
What is an unclaimed public directory profile?
It is a research-based listing compiled from official company websites, with source links and a review date. It is not a registered account, verified identity, partnership or confirmation of stock. Representatives can request a correction or ownership review through the profile contact link.
How do companies join?
Create a Supplier account, verify your email and complete your company profile and service countries. Submit the model and offer details for review. The company, model and offer must each be approved before the offer appears publicly.
What does the identity badge mean?
It means an administrator has recorded a business identity check. It is not a product safety certification, a guarantee of stock or an assurance that a supplier will complete a transaction.
Are paid listings ranked as the best technical match?
Paid capacity and sponsored placement are separate from technical suitability. Sponsored placements are labelled. Always compare operating requirements and supplier terms.
What should I do if there are no matching offers?
Change your filters or send a sourcing assistance request. The team can review your requirements; availability or a successful match is not guaranteed.
How do I correct information or request account deletion?
Use the listing report link or contact the RobotRent team. For account data, choose Privacy request. We may ask you to verify your identity before acting on the request.